JM
JJ M
1 reviews | Active since Jul 2011
22 Feb 2023, 12:38
New "bash" app useless - can't access my account
I don't know why you must change something that was working.
You replaced your TFG app with something called "bash". Now I cannot access my TFG account anymore. It asks me to link my TFG card, which I did maybe 5 times and every time you send me an sms that thanked me for linking my card, but... Still when I open TFG account it keeps saying I must link my card.
Don't expect payment if I can't access my account to see how much I must pay.
Fix it ASAP please.
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TFG's replyOfficial
22 Feb 2023, 13:35Dear JJ
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply22 Feb 2023, 13:35
Official
Dear JJ
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team