Never using TFG online ever again!

<p>I ordered goods online from TFG almost 2 weeks ago. The order consisted of 2 items, they delivered 1 and not the other, I contacted them via email and telephone, and they initially said it had been delivered, I insisted it hadn't as it was not at the receiving bay. They reluctantly started investigating the matter and discovered they had delivered it to the wrong person, this, eventhough I had given strict instructions to deliver it to the receiving bay, which for me isn't something difficult to remember. Its been almost 2 weeks now, they don't update me as to what is going on, I keep having to call them to hear stories, wasting my time and incurring call charges all because TFG is inefficient, can't follow simple delivery instructions and just isn't serious about customer service. I will spread the word on social media as well not to make use of their services, terrible just terrible!</p>