gB
gilbert B

1 reviews | Active since Jan 2010

18 Dec 2016, 15:31

Never place on line orders

<p>I ordered a phone on line , the lady from them phoned to confirm the order and out of the blue I get an email stating the order was cancelled due to the over demand or that the goods whereby up to their standard , this is a lot of cods wallop , why then phone to confirm the order unless the left hand doesn't know what the right hand is doing . What absolutely disgusting service and customer care . So now I have to find another present at very short notice because of their incompetence . Disgusting </p>

0
Replies (1)
TFG
TFG's reply18 Dec 2016, 16:38
Official

Good day gilblair,

Thank you for your comment.

Your e-mail has been escalated and a consultant will be in contact with you soon.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind regards

The Customer Support Team