KM
Khanyile M
1 reviews | Active since Aug 2020
02 Jul 2021, 19:43
Never buying again
I ordered 3 items from TFG I went to the store to collect them I only got 2 instead of 3 no one gave me an explanation in the store I'll never purchase anything from TFG
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TFG's replyOfficial
04 Jul 2021, 10:44Good day Khanyile Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
Best regards,
TFG's reply04 Jul 2021, 10:44
Official
Good day Khanyile Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
Best regards,