AM
Annacletta M
1 reviews | Active since Sept 2019
18 Jan 2021, 16:13
Negligence
I made a payment via EFT on the 1Jan2021 on their account so now they claim the money has not reflected on the system (from 1 January 2021 till today). My account has not been updated and what's worse I am charged interest and phone call fees which I find unfair because I never received a call from them instead I have been calling and sending emails no one responds. I want my money back TFG (at home). ***
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TFG's replyOfficial
18 Jan 2021, 18:53 Dear Annacletta Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply18 Jan 2021, 18:53
Official
Dear Annacletta Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team