TK
Thutontle K
1 reviews | Active since Jun 2020
19 Dec 2020, 23:27
MyTFGworld order missing
I ordered clothes on the TFG app on the 3rd of December 2020 and I only received 2 of 3 items from my order and I have been trying to get hold of their customer service with no luck, they not answering and also emailed them a thousand times but still they not getting back to me. It's either they refund me or deliver my item its really that simple
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TFG's replyOfficial
22 Dec 2020, 09:18Dear Thutontle Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Best regards,
TFG's reply22 Dec 2020, 09:18
Official
Dear Thutontle Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Best regards,