LS
Letlhogonolo S
1 reviews | Active since Dec 2020
13 Apr 2021, 15:28
My parcel yet to be delivered to date .
I bought a Fabiani T-shirt on the 26th of March from mytfgworld and my estimated delivery was scheduled for the 6th of April since the package was handed over to a courier company called RTT . To date I haven’t received anything from them and I connected mytfgworld on Instagram but they haven’t done much to my satisfaction because it’s been a very long time now . All I’d like from mytfgworld is to refund my money and make their own follow up with their partner couriers company which is RTT thank you . I’m hoping to hear from you ASAP.
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Replies (2)
TFG's replyOfficial
13 Apr 2021, 15:39 Dear Letlhogonolo Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority.
Kind Regards TFG Customer Support Team
TFG's reply13 Apr 2021, 15:39
Official
Dear Letlhogonolo Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority.
Kind Regards TFG Customer Support Team
LS
Letlhogonolo S's updateReviewer Update
13 Apr 2021, 15:43I’m hoping this matter will be resolved not later than this week. I bought the t-shirt for my uncle and he keeps on asking me about his t-shirt and no longer know what to tell him anymore. I look like a ***** to him because of the poor service I’m getting from your group TFG
LS
Letlhogonolo S's update13 Apr 2021, 15:43
Reviewer Update
I’m hoping this matter will be resolved not later than this week. I bought the t-shirt for my uncle and he keeps on asking me about his t-shirt and no longer know what to tell him anymore. I look like a ***** to him because of the poor service I’m getting from your group TFG