JJ
Jacques J
1 reviews | Active since Nov 2021
21 Nov 2021, 09:44
My orders was cancelled without asking me, due to no stock
My orders was cancelled without asking me, due to no stock. I know stock was available before I ordered because I checked. Stock simply didn't want to honour deal, so they cancelled my order. Item was removed from store the next day. Very disappointed. 1st and last time ordering from them.
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TFG's replyOfficial
21 Nov 2021, 13:13Dear Jacques
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team
TFG's reply21 Nov 2021, 13:13
Official
Dear Jacques
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team