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Ellen M
1 reviews | Active since Dec 2020
09 Oct 2021, 00:09
My daughter is listed on ITC for a Sports Scene account that she was not responsible for
My daughter is listed on ITC for a Sports Scene account that she was not responsible for. The company investigated the matter and has since wrote off the outstanding balance however my daughter is now given a run around when they supposed to clear her name on ITC. She got a job in Stellenbosch but can not be approved for a place to stay due to being declined by estate agents for poor credit record. TFG is failing her now
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TFG's replyOfficial
10 Oct 2021, 09:39Dear Ellen
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team
TFG's reply10 Oct 2021, 09:39
Official
Dear Ellen
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team