mN
melissa N
1 reviews | Active since May 2016
17 Dec 2019, 11:04
most useless service
this is my third online purchase that they have cancelled. this time i even called to confirm my order and purchase! if your online shopping is so useless then why even have such an option for your clients??? i am not the only one with this problem. i had a few people that complain their purchases gets cancelled!!! i have been a loyal customer for 10 years and they keep doing this. even your online profile to pay accounts doesn't even work.
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TFG's replyOfficial
18 Dec 2019, 10:26Dear Melissa Naidoo
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
Your feedback is invaluable to us and we confirm that this matter will be addressed with the highest priority to ensure that we do better in future.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
Your feedback is invaluable to us and we confirm that this matter will be addressed with the highest priority to ensure that we do better in future.
Kind Regards TFG Customer Support Team
TFG's reply18 Dec 2019, 10:26
Official
Dear Melissa Naidoo
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
Your feedback is invaluable to us and we confirm that this matter will be addressed with the highest priority to ensure that we do better in future.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
Your feedback is invaluable to us and we confirm that this matter will be addressed with the highest priority to ensure that we do better in future.
Kind Regards TFG Customer Support Team