tT
thomasmaseko T

1 reviews | Active since Jan 2014

21 Dec 2016, 09:10

More than 2 months and the claim is still unresolved

<p>On the 11th of October 2016, I claimed for my ****** watch...its been more than 2 months now, my claim has not been resolved, i cannot get hold of the insurance company, their telephones are on voicemail.</p>

0
Replies (2)
TFG
TFG's reply21 Dec 2016, 12:08
Official

Good day Mazzie1989,

Thank you for your comment.

Your e-mail has been escalated and a consultant will be in contact with you soon.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind regards

The Customer Support Team

TFG
TFG's reply21 Dec 2016, 12:08
Official

Good day Mazzie1989,

Thank you for your comment.

Your e-mail has been escalated and a consultant will be in contact with you soon.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind regards

The Customer Support Team