MA
Meagan A
1 reviews | Active since Aug 2015
20 Nov 2020, 08:19
Month later - No resolution (Consent to Value added products request)
I logged a request via email on the 19th October to request proof of my consent to add 'Value added products' to my account. It is month later and I haven't received any resolution at all.
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TFG's replyOfficial
20 Nov 2020, 16:18Dear Meagan Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply20 Nov 2020, 16:18
Official
Dear Meagan Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team