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Prudence M
1 reviews | Active since Apr 2011
22 Dec 2020, 13:20
Mix-up parcels
Ordered on black Friday and it was delivered but it was wrong parcels. Made them aware and calked them that's when they promised on swapping parcels as we both don't want refunds. Currently the story keeps on changing as if I created the whole mess. CARMELITA MITCHELL sort this out
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TFG's replyOfficial
23 Dec 2020, 11:21Dear Prudence Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Best regards,
TFG's reply23 Dec 2020, 11:21
Official
Dear Prudence Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Best regards,