1 reviews | Active since May 2013
Misleading emails and no urgency
Dear Peter, The matter has been ongoing since the 14th December.
I have spoken to as well as emailed many persons at the call centre.
Not only are they not able to resolve the matter but they take their own time doing so.
Today alone I have left two messages and no one bothers to return the call.
I enjoy shopping with them but I am appalled at the customer service they deliver. Thank you Ahmad Solomon ********** 182
Good day sauda2010
Thank you for your comment.
The information has been brought to our attention and will be escalated to the Customer Service department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Good day sauda2010
Thank you for your comment.
The information has been brought to our attention and will be escalated to the Customer Service department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team