Misleading birthday wishes
Shocking experience. My daughter received an sms during July (her birthday month) which she assumed was a discount voucher. After getting the store to call head office and her phoning and sending numerous messages they said it wasnt a voucher but just wishes. This is appaliing. If you send a birthday wish you should offer a discount. She understood it to mean that
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TFG's replyOfficial
03 Aug 2021, 09:20Dear Louise Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply03 Aug 2021, 09:20
Official
Dear Louise Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team