1 reviews | Active since May 2016

05 Dec 2017, 16:48

Markham's Account in Areas

I have an areas payment on my credit record for R42, thanks to your 'benefits' which you bill for every 3 / 6 month period on my card that has a zero balance on. Firstly this payment cycle throws a person off guard and no attempt was made via email or phone to make me aware of the outstanding payment and no post was received, yet I receive daily marking emails. Please remove it from my credit record. I've submitted a CC payment so it should reflect. Also please close my account as I don't want it anymore.

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Replies (3)
TFG
TFG's reply05 Dec 2017, 17:01
Official

Good day jarrod-swartz

Thank you for your comment.

The information has been brought to our attention and will be escalated to the Customer Service department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team

's update06 Dec 2017, 10:49
Reviewer Update
Could you please ask them to contact me on the number I provided to you in the post as the number on my account is outdated and its asking me for a OTP to my old cell number which is not in use, preventing me from updating my contact number???
's update07 Dec 2017, 12:27
Reviewer Update
What is the number for your accounts department as I have not received any contact from them. Thanks.