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zikho L

1 reviews | Active since Aug 2020

11 Sept 2020, 07:35

magazine cancellation on tfg account

I've been trying to cancel the club magazines on my account but no one tried to assist me they keep saying that the matter will be dealt with since last year up until to day and the interest keeps going up because of the books that i don't need I've been sending emails but they not replying.

0
Replies (1)
TFG
TFG's reply17 Sept 2020, 15:29
Official
Dear Zikho Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. 

This matter will be addressed and resolved with the highest priority.   The reference number for this query will be emailed to you shortly.     Kind Regards TFG Customer Support Team