1 reviews | Active since Apr 2017

21 Apr 2017, 06:53

Living a nightmare

<p>If you see a TFG lay-by offer, look away. Dont take it, it may became your worst nightmare. I made a lay-by last year November @ FOSCHINI CANAL WALK and then settled it in December. I tried to make a lay-by 15 March @ Zevenwacht, Kuilsriver. Only to findout, the previous lay-by was captured x2 by Foschini Canal Walk . I have to settle the amount before making lay-by again. The only way canal walk foschini can help me, is to bring receipts of the settlement i made in December last year. Last night i drove to canal walk foschini , bring all the receipts from foschini thinking it might be able to help me. But NO not enough proof. The store manager made copies to investigate. What a nightmare. They have been investigating since March and still no solution. Except if i pay the amount of R1498. Of the clothes that are warn already. </p>

0
Replies (1)
TFG
TFG's reply21 Apr 2017, 13:41
Official

Good day mhlehle - sinana,

Please accept our sincere apologies for any inconvenience and frustration caused.

We have escalated your comment to the Operations Department and a senior will revert shortly with feedback.

Thank you for contacting us regarding your experience.

Kind regards

The Customer Support Team