NK
Nathaniel K

1 reviews | Active since Apr 2013

02 Apr 2018, 12:12

Limited Store Pargo Pick Up Points

Good Day

I'm a frequent online shopper and I recently bought items from one of TFGs online store.

Upon landing on the home page I was excited about the free store delivery option.

However when I reached the check out page, I was disappointed to learn that the nearest store pick up point was approximately 150Ks.

I found this to be a inconvenience as I stay in a town (Musina) that has at least 7 TFG stores. As a frequent shopper, I don't mind paying express delivery fees in cases when I need items to reach me quickly however in cases when I need one item or I'm looking for an item online due to the store not having sizes, it's unfair to have to pay delivery fees.

Please consider adding at least one store pickup point per town.

0
Replies (1)
TFG
TFG's reply02 Apr 2018, 15:58
Official

Good day Nathaniel4u,

We are sorry to hear about this and can imagine your frustration! We’ve passed your feedback on to the team to investigate and see if we are able to assist with this request.

Regards

The Customer Support Team