SN
Sean N
1 reviews | Active since Sept 2016
28 Jul 2020, 08:46
Leave Me Alone!
After multiple requests to have my number deleted from their system as it previously belonged to my mother and is now registered in my name, they have ignored this request and continue to phone and message me for my mothers account. We have both contacted them and given them the correct contact details.
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TFG's replyOfficial
17 Sept 2020, 13:24Dear Sean Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply17 Sept 2020, 13:24
Official
Dear Sean Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team