VM
VHUGALA M

1 reviews | Active since Nov 2017

02 Jul 2018, 22:55

Lack service from TFG

I have a cell phone insurance with TFG, claimed for a phone about two weeks ago . No feedback no products. They will frustrate you until you give up. They take so long to deliver services . Who honestly still doesn't have a phone after two full weeks. How difficult can it be to give a customer a phone?

0
Replies (1)
TFG
TFG's reply04 Jul 2018, 08:17
Official

Good day ***

Please accept our sincere apologies for any inconvenience and frustration caused.

We hereby confirm that the we will escalate the above complaint to the relevant department for urgent assistance.

Someone will contact you with feedback as soon as possible.

Yours sincerely,

The Customer Support Team