ST
Shirley T
1 reviews | Active since Oct 2020
21 Aug 2021, 08:39
Lack of progress
No progress or feedback from focshini Daniel just responded and then went AWOL they can't even call back .They have no idea what is happening they are also confused Mbali is also waiting for Finite to give her direction at maponya mall Foschini .what a nightmare ........?
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TFG's replyOfficial
22 Aug 2021, 07:26 Good day Shirley We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention. We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards TFG Customer Support Team
TFG's reply22 Aug 2021, 07:26
Official
Good day Shirley We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention. We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards TFG Customer Support Team