RK
Rianke K
1 reviews | Active since Jul 2011
27 Jul 2020, 11:42
Keep your hard earned money away from The Foschini Group!!!
No customer service whatsoever after spending THOUSANDS of Rands on Donna online shopping addressing the NUMEROUS issues across multiple orders. Clinton, a manager from TFG Online has no idea what it means to follow through on queries and help get it sorted; it's been 21 days since I first spoke to Clinton and I am still waiting on my issues to be resolved. Every follow up is instigated by me, I am getting nowhere with TFG Online and Clinton in particular. My order numbers are: p*** and p***.
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TFG's replyOfficial
17 Sept 2020, 13:13Dear Rianke Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply17 Sept 2020, 13:13
Official
Dear Rianke Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team