GA
GERALD A
1 reviews | Active since Mar 2018
12 Jun 2020, 12:45
*** shop
You cant get hold of the tfg online store.
You can buy things and pay your order, but when you need to talk to someone then there is hours on a phone call.
My trouble is i have ordered dstv with installation. No installer accept your vouchers. No one answer the phone so i can get onfo for u. Emails after emails nothing.
Bad service!
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TFG's replyOfficial
31 Aug 2020, 16:17Dear Gerald Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply31 Aug 2020, 16:17
Official
Dear Gerald Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team