LM
Lizelle M

1 reviews | Active since Jan 2018

16 Mar 2021, 15:32

Jet club cancelation

I have been canceling my Jet club for so long!! Waiting in a phone line for 30min only listening to the automated voice, waiting for a "case manager" to be available!! I need this het club canceled!!!!

0
Replies (3)
TFG
TFG's reply16 Mar 2021, 16:20
Official
Dear Lizelle  Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority.   The reference number for this query will be sent to you via sms shortly.     Kind Regards TFG Customer Support Team 
LM
Lizelle M's update30 Mar 2021, 08:20
Reviewer Update
Good day

To date I have not received any assistance with the above matter!!!
LM
Lizelle M's update15 Apr 2021, 09:14
Reviewer Update
A month later and no one has contacted me to cancel the club subscription!!!!!! Is there anyone who can assist with this!!!!!!