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Olwethu O
1 reviews | Active since Jan 2023
31 Jan 2023, 09:27
I've been trying to find out about my cellphone insurance with them
I've been trying to find out about my cellphone insurance with them. I phoned 5 times and still haven't received any information about my complaint. The last 2 call center agents said they will call me back that was 2 weeks ago I'm still waiting
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TFG's replyOfficial
31 Jan 2023, 09:48Dear Olwethu
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team
TFG's reply31 Jan 2023, 09:48
Official
Dear Olwethu
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team