1 reviews | Active since Jun 2013
It's a ****. No parcel delivered.
Wish I have read the complaints about bash before I ordered. Now it is very clear that this is how they do business. I ordered online paid and wait. They have a policy of 3 to 5 days delivery. After day 4 and no movement on the tracking I sent them a mail. LAUREN was quick to answer. Saying 3 to 5 days. Then I informed her that it is now day 4 and no movement on the tracking, she will inquire. Waited a bit more. Then got a email that I didn't collect my parcel and my order is now canceled. I mailed Lauren again, I did not cancel anything and still wait on delivery. She then said sorry the truck was hijacked and and refund in 10 working days. I am disappointed. Almost a month they have my money. They do this to get funds. Hold your money and collect on the intrested earned. After reading of the complaints it is not just me that this has happened to. They **** you
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
