HG
Hila G
1 reviews | Active since May 2020
13 May 2020, 16:59
Item not delivered and cannot get in contact
I ordered an item from sportscene a day before lockdown ended they sent me a message saying that it is with the courier , three weeks later i have still not received my item and cannot get in contact through email because they never reply and they do not answer the phone , i advise no one to ever order from there . I have no idea what to do next .
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TFG's replyOfficial
28 Aug 2020, 11:17Dear Hila Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply28 Aug 2020, 11:17
Official
Dear Hila Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team