KM
Kekeletso M

1 reviews | Active since Oct 2020

06 Oct 2020, 16:03

Irate and disappointed

I must say I'm highly disappointed, with Tfg online shopping I've placed two orders around Aug and after 6 weeks I only received 2 items on my order, I called the call Centre and I was told courier could not find my address which is odd coz two items where delivered, I battled to get my refund as I write today I'm left with one item to be refunded I want my money and I'll never shop or recommend ur services again

0
Replies (1)
TFG
TFG's reply09 Oct 2020, 14:43
Official
Dear Kekeletso 
 
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. 
This matter will be addressed and resolved with the highest priority.  
 
The reference number for this query will be emailed to you shortly.    
 
Kind Regards