MB
Maleshwane B
1 reviews | Active since Jan 2015
22 Aug 2022, 05:53
Interest free
I have concerns regarding my account. It should be on 6 months interest free. However if I make online purchases it goes to 12 months interest. I have sent emails as requested on their communication with me in terms of informing them after I've made a purchase online. And another thing it's the debits and credits that go off on my account that I'm not aware of. Can someone please clarify.
Helpful (0)
Replies (3)0
Replies (3)
TFG's replyOfficial
22 Aug 2022, 09:28 Dear Maleshwane Bopape
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Best regards,
TFG's reply22 Aug 2022, 09:28
Official
Dear Maleshwane Bopape
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Best regards,
MB
Maleshwane B's updateReviewer Update
20 Sept 2022, 07:25Hi
I'm not sure how should I address interest charged on my account when I specifically asked that all my credit be moved to 6 months no interest. And you open cases then close them without waiting for me to respond.
I'm not sure how should I address interest charged on my account when I specifically asked that all my credit be moved to 6 months no interest. And you open cases then close them without waiting for me to respond.
MB
Maleshwane B's update20 Sept 2022, 07:25
Reviewer Update
Hi
I'm not sure how should I address interest charged on my account when I specifically asked that all my credit be moved to 6 months no interest. And you open cases then close them without waiting for me to respond.
I'm not sure how should I address interest charged on my account when I specifically asked that all my credit be moved to 6 months no interest. And you open cases then close them without waiting for me to respond.
MB
Maleshwane B's updateReviewer Update
21 Sept 2022, 07:48Hi Tfg
Don't know if I should write another review or you'll look into this one?
Don't know if I should write another review or you'll look into this one?
MB
Maleshwane B's update21 Sept 2022, 07:48
Reviewer Update
Hi Tfg
Don't know if I should write another review or you'll look into this one?
Don't know if I should write another review or you'll look into this one?