ZJ
Zanele J

1 reviews | Active since Dec 2010

04 Aug 2018, 09:23

Interest charged incorrectly

This will be the second time I suspend my account with you due to unsatisfactory service I recieve from your call centre and company. Zodwa in your call centre was not helpful at all I must say being in a customer service industry I would never ever want to have someone like her in my team.

0
Replies (1)
TFG
TFG's reply04 Aug 2018, 09:30
Official

Good day zanele21

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Customer support team

Best regards,