INTEREST CHARGED

I am a Foschini account holder and every time I make a purchase a request a 6 month plan.

I check my statement on a regular basis and notice that some transactions are on a 12-month plan.

I have made numerous calls to the Foschini call centre and requested for a plan change from 12 months to 6 months and that going forward no transactions should be on a 12-month plan, however, every time I received my statement it's the same problem.

I need someone from The Foschini group who knows what they are doing to assist me in resolving this. My contact number is ***