TM
Teboho M
1 reviews | Active since Apr 2020
21 Feb 2022, 13:31
Insurances claim
I went to one of their stores to do an insurance claim thinking that I'm still insured up to R6000 for my handset cover, to my surprise it's R2999 and don't won't allow me to pay the difference of a mere R800 to get the device I need for my approved claim
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TFG's replyOfficial
21 Feb 2022, 15:08Dear Teboho
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
Best regards,
TFG's reply21 Feb 2022, 15:08
Official
Dear Teboho
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
Best regards,