MC
Mpho C
1 reviews | Active since Dec 2021
09 Sept 2022, 16:01
Insurance
The worst insurance company ever, I would never recommend you to anyone. You're nothing but ****ing ****s.
You had no problem debiting my account every single month, for over 2 full years...even after I'd just lost my phone. But now that it's time for me to make a claim for the first time ever, you dish out trash that I irresponsibly left my phone unattended, merely because I left it on charge?
How was I supposed to know that someone was going to break into my house? Did I call them to come into my house & have it ******? And as experts, How was I supposed to have it charged without leaving it on charge? Do you on the other hand your phones on your ass while you charge your phones?
And now am I expected to buy a new phone because of your stupid consultants? Am I like supposed to just forget about the R8000 plus the R170 you enjoyed deducting from me for 2 years? And ignore the fact that you treated me like trash ans thousand others? Like you seem to have made it a habit, to go around *****ing from people especially the black poor communities. Because a lot of people like me, have been complaining & you still won't help.
Entlek you people ain't **** and I hope that people wake up to see you the for ****** ****** you are & stop using your damn useless services!!!
Helpful (0)
Replies (3)0
Replies (3)
TFG's replyOfficial
10 Sept 2022, 10:42Good day Mpho
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
TFG's reply10 Sept 2022, 10:42
Official
Good day Mpho
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
MC
Mpho C's updateReviewer Update
10 Sept 2022, 12:32I'm not sure how you intend to resolve it. Because this is the 3rd time I've lodged a complaint. And you've only been nothing but useless.
And if there's anything I'm expecting from you...is my phone or my money, that you had no business *****ing every month. As I've never missed any single premium, because you obviousl made sure of it. Even after I'd just lost my phone, you still continued to debit my account...as if the whole trauma was not enough.
And now I had to deal with your stupid consultants telling me, that leaving my phone on charge, in my own home was nothing but negligence as if I'm the one that invited people over to break into my home. So that I could be phoneless & run after you to help me, for like 6 weeks now. Yrrrrrrrrrrr la tella lona.
And You're going to either give me my money back or you're going to have my ****** phone replaced. Or else I'll have other people who've had the same ****ty experience with you...expose you for who you really are. Your choice!!!
And if there's anything I'm expecting from you...is my phone or my money, that you had no business *****ing every month. As I've never missed any single premium, because you obviousl made sure of it. Even after I'd just lost my phone, you still continued to debit my account...as if the whole trauma was not enough.
And now I had to deal with your stupid consultants telling me, that leaving my phone on charge, in my own home was nothing but negligence as if I'm the one that invited people over to break into my home. So that I could be phoneless & run after you to help me, for like 6 weeks now. Yrrrrrrrrrrr la tella lona.
And You're going to either give me my money back or you're going to have my ****** phone replaced. Or else I'll have other people who've had the same ****ty experience with you...expose you for who you really are. Your choice!!!
MC
Mpho C's update10 Sept 2022, 12:32
Reviewer Update
I'm not sure how you intend to resolve it. Because this is the 3rd time I've lodged a complaint. And you've only been nothing but useless.
And if there's anything I'm expecting from you...is my phone or my money, that you had no business *****ing every month. As I've never missed any single premium, because you obviousl made sure of it. Even after I'd just lost my phone, you still continued to debit my account...as if the whole trauma was not enough.
And now I had to deal with your stupid consultants telling me, that leaving my phone on charge, in my own home was nothing but negligence as if I'm the one that invited people over to break into my home. So that I could be phoneless & run after you to help me, for like 6 weeks now. Yrrrrrrrrrrr la tella lona.
And You're going to either give me my money back or you're going to have my ****** phone replaced. Or else I'll have other people who've had the same ****ty experience with you...expose you for who you really are. Your choice!!!
And if there's anything I'm expecting from you...is my phone or my money, that you had no business *****ing every month. As I've never missed any single premium, because you obviousl made sure of it. Even after I'd just lost my phone, you still continued to debit my account...as if the whole trauma was not enough.
And now I had to deal with your stupid consultants telling me, that leaving my phone on charge, in my own home was nothing but negligence as if I'm the one that invited people over to break into my home. So that I could be phoneless & run after you to help me, for like 6 weeks now. Yrrrrrrrrrrr la tella lona.
And You're going to either give me my money back or you're going to have my ****** phone replaced. Or else I'll have other people who've had the same ****ty experience with you...expose you for who you really are. Your choice!!!
MC
Mpho C's updateReviewer Update
10 Sept 2022, 13:20I'm not sure how you intend to resolve it. Because this is the 3rd time I've lodged a complaint. And you've only been nothing but useless.
And if there's anything I'm expecting from you...is my phone or my money, that you had no business *****ing every month. As I've never missed any single premium, because you obviousl made sure of it. Even after I'd just lost my phone, you still continued to debit my account...as if the whole trauma was not enough.
And now I had to deal with your stupid consultants telling me, that leaving my phone on charge, in my own home was nothing but negligence as if I'm the one that invited people to break into my home. So that I could be phoneless & run after you to help me, for like 6 weeks now. Yrrrrrrrrrrr la tella lona.
And You're going to either give me my money back or you're going to have my ****** phone replaced. Or else I'll have other people who've had the same ****ty experience with you...expose you for who you really are, so that we can save others. Your choice!!!
And if there's anything I'm expecting from you...is my phone or my money, that you had no business *****ing every month. As I've never missed any single premium, because you obviousl made sure of it. Even after I'd just lost my phone, you still continued to debit my account...as if the whole trauma was not enough.
And now I had to deal with your stupid consultants telling me, that leaving my phone on charge, in my own home was nothing but negligence as if I'm the one that invited people to break into my home. So that I could be phoneless & run after you to help me, for like 6 weeks now. Yrrrrrrrrrrr la tella lona.
And You're going to either give me my money back or you're going to have my ****** phone replaced. Or else I'll have other people who've had the same ****ty experience with you...expose you for who you really are, so that we can save others. Your choice!!!
MC
Mpho C's update10 Sept 2022, 13:20
Reviewer Update
I'm not sure how you intend to resolve it. Because this is the 3rd time I've lodged a complaint. And you've only been nothing but useless.
And if there's anything I'm expecting from you...is my phone or my money, that you had no business *****ing every month. As I've never missed any single premium, because you obviousl made sure of it. Even after I'd just lost my phone, you still continued to debit my account...as if the whole trauma was not enough.
And now I had to deal with your stupid consultants telling me, that leaving my phone on charge, in my own home was nothing but negligence as if I'm the one that invited people to break into my home. So that I could be phoneless & run after you to help me, for like 6 weeks now. Yrrrrrrrrrrr la tella lona.
And You're going to either give me my money back or you're going to have my ****** phone replaced. Or else I'll have other people who've had the same ****ty experience with you...expose you for who you really are, so that we can save others. Your choice!!!
And if there's anything I'm expecting from you...is my phone or my money, that you had no business *****ing every month. As I've never missed any single premium, because you obviousl made sure of it. Even after I'd just lost my phone, you still continued to debit my account...as if the whole trauma was not enough.
And now I had to deal with your stupid consultants telling me, that leaving my phone on charge, in my own home was nothing but negligence as if I'm the one that invited people to break into my home. So that I could be phoneless & run after you to help me, for like 6 weeks now. Yrrrrrrrrrrr la tella lona.
And You're going to either give me my money back or you're going to have my ****** phone replaced. Or else I'll have other people who've had the same ****ty experience with you...expose you for who you really are, so that we can save others. Your choice!!!