LK
Lefaso K

1 reviews | Active since Jul 2021

13 Jul 2021, 17:28

Insurance claim

Claimed with their insurance on a lost phone a month ago. Submitted all the required documents and to this day no1 has vontacted me concerning the matter. When i go to the shop to follow they telling me that thr claim is being processed. This is truly uncalled for as ive never missed a payment yet im being given the run about for a claim.

0
Replies (1)
TFG
TFG's reply13 Jul 2021, 20:07
Official
Dear Lefaso  Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.     Kind Regards TFG Customer Support Team