1 reviews | Active since Oct 2016

19 Jul 2017, 18:09

insurance claim

<p>Good day </p> <p>I submitted a claim for insurance still today no feedack whatsover from any one,I have emailed customer care ,dm on facebook and nothing,I am really frustrated now with you guys no tmeline nothing,followed all the procedures but still no response from you guys .i am starting to belive all this ****py reviews ,please sort me out as i have never missed mypremuims and you guys debit in time .i wont be ****med you need to own up to part of your deal</p> <p> </p> <p>policy number INO ********** 0161</p> <p> </p> ********** <p> </p> <p> </p>

0
Replies (2)
TFG
TFG's reply20 Jul 2017, 08:21
Official

Good day Thendo Sadiki

Thank you for your comment.

The information has been brought to our attention and has been escalated to the relevant department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team

's update30 Jul 2017, 20:36
Reviewer Update

Good day

I just want to commend Pretty who called me and solved this issue immediately, I got a new headset as per contract. Pretty followed up and made the necessary arrangements so she gave me an exceptional service.She was very friendly, listened to my frustration and assisted me So thank you Pretty