kN
khasiefah N
1 reviews | Active since Aug 2014
03 Jul 2018, 15:34
insurance
i get missed calls from the insurance company then they claim they tried to contact me i have witnesses and a call log to prove their 1 second missed call...... i put in a claim months ago and still no feedback from them. i call sterns daily and they call me and i can answer their call so why would i not answer the insurance calls if i want the claim sorted!!! i am tired of the lies they keeping telling the store and they refuse to contact me after 4pm or on a weekend when i am allowed to go till by the store and wait on their call seeing that they cannot get through to me all day even if i sit and wait on the call all day!!!
Helpful (0)
Replies (2)0
Replies (2)
TFG's replyOfficial
04 Jul 2018, 08:36Good day naudekashiefa
Please accept our sincere apologies for any inconvenience and frustration caused.
We hereby confirm that the above complaint has been escalated to the Jewellery Operations Department and they will provide feedback shortly.
Yours sincerely,
The Customer Support Team
Best regards,
TFG's reply04 Jul 2018, 08:36
Official
Good day naudekashiefa
Please accept our sincere apologies for any inconvenience and frustration caused.
We hereby confirm that the above complaint has been escalated to the Jewellery Operations Department and they will provide feedback shortly.
Yours sincerely,
The Customer Support Team
Best regards,
TFG's replyOfficial
04 Jul 2018, 08:36Good day naudekashiefa
Please accept our sincere apologies for any inconvenience and frustration caused.
We hereby confirm that the above complaint has been escalated to the Jewellery Operations Department and they will provide feedback shortly.
Yours sincerely,
The Customer Support Team
Best regards,
TFG's reply04 Jul 2018, 08:36
Official
Good day naudekashiefa
Please accept our sincere apologies for any inconvenience and frustration caused.
We hereby confirm that the above complaint has been escalated to the Jewellery Operations Department and they will provide feedback shortly.
Yours sincerely,
The Customer Support Team
Best regards,