Insensitive TFG Capitalists

At the beginning of March my wife was hospitalized after we lost our baby. Her health deteriorated to the extent that she almost lost her life. Whilst she was in a coma and in the ICU, a call center agent called and wanted to find out about the delayed monthly payment.

After explaining that my wife was in a coma in the ICU the insensitive idiot had the guts to say that I should take the phone to my wife, who was not awake so that they could speak to her. I was thoroughly disgusted by the unprofessionalism and as soon as my wife came out of hospital about two weeks later, we decided to settle and close the account. We will NEVER have TFG Group accounts and we will buy from your competitors. Thank you for your thoughtless behaviour, you have lost a faithful customer for life.