CR
Clive R
1 reviews | Active since May 2017
08 Jan 2023, 10:58
Incorrectly blocked and won’t unblock my account
My account is 32 years old and always in advance. They tell me now at the @home store it has been blocked. Kelvin called the call centre and could not resolve it. They hung up on him after telling him they want my bank statements. What nonsense.
Helpful (0)
Replies (1)0
Replies (1)
TFG's replyOfficial
08 Jan 2023, 11:17Dear Clive Robinson
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply08 Jan 2023, 11:17
Official
Dear Clive Robinson
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team