AI
Aashiq I

1 reviews | Active since Nov 2017

28 Nov 2017, 16:31

Incorrect information provided. No delivery

Ibused the online app 3 times. 2 out of the 3 times I received amazing service as delivery took place the next day. I placed an order on friday 24/11/2017 and I am still awaiting delivery! According to the website the package was delivered but it was not. I called in twice and was told it was escalated but I am still to hear when this will be delivered?? Non one is taking responsibility of this mistake. I want urgent feedback!!

0
Replies (1)
TFG
TFG's reply30 Nov 2017, 09:46
Official

Good day Ismail007

Thank you for your comment.

The information has been brought to our attention and will be escalated to the relevant department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team

Best regards,