iM
itumeleng M
1 reviews | Active since Apr 2012
13 Sept 2022, 15:03
Incorrect billing
I paid a full installment last month but I'm now being sent texts that my account is in arrears and that this was even updated at the credit bureau. This is totally unacceptable service, worse because I called in and was told it will be fixed it was an error but to date nothing done!!!!!!
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TFG's replyOfficial
13 Sept 2022, 18:49Dear Itumeleng
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply13 Sept 2022, 18:49
Official
Dear Itumeleng
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team