Incorrect account information
I paid my account on the 1st as per normal
Amount owed was 990
Today I log into my account online to make a purchase to find which is interest free
As much as I paid 990 my credit available has not been updated to have 990 available in credit
Not is in fact showing only 195 available
Further to that my account is also showing two orders pending with a delivery status showing with the courier
What is going on with my account ????
Something is clearly wrong with your systems Tfg
Kindly address this
You prevented me from making a purchase now
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TFG's replyOfficial
04 Feb 2022, 07:28Dear Tyler Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply04 Feb 2022, 07:28
Official
Dear Tyler Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team