TT
Thapelo T
1 reviews | Active since Oct 2015
19 Apr 2022, 14:46
Inconsiderate
I purchased rewards using points and the foschini system allocated me 1 rand instead of R500 for 500 e points then informed them about the issue weeks ago their calls center then told me it’s on their priority list it will be resolved in 2 days till now nothing has been done no response nothing
Helpful (0)
Replies (1)0
Replies (1)
TFG's replyOfficial
19 Apr 2022, 15:24Dear Thapelo Thakhudi
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply19 Apr 2022, 15:24
Official
Dear Thapelo Thakhudi
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team