*********** staff

As mentioned in my previous post that I have made payment arrangements to pay a reduced amount for 3 months. On Friday I received an email from Pienaar Sithole and associates stating that my tfg account was moved over to them. I responded immediately, sent them 3 mails, however I have not received any response. I'm expected to pay full arrears of either R15000 or pay monthly installments of R2200 or in that price range. I have made arrangements with Tfg in April and kept to my arrangement so I can't understand why my account was handed over and not just that. As I have mentioned, I'm not even working and I'm not able to get a job anytime soon as I am due to give birth any day now, we are facing a pandemic, yet Pienaar Sithole and associates are demanding high amounts which I don't even know where I'll scratch out. I'm willing to make suitable payment arrangements if they contact me. I will mention this again, before my account Fell INTO ARREARS, I CONTACTED THE CALL CENTRE AND EACH TIME I WAS ADVISED That MY ACCOUNT AT THE TIME WAS NOT IN Arrears TO PAY ANY AMOUNT (LAST YEAR APRIL - MAY) Tfg also still has not contacted me after the last post I made, Friday's hello Peter post!

But I'll probably just get an automated response AGAIN! Let's see

THIS IS A TFG ACCOUNT SO IF NO ONE ATTENDS TO THIS OR CONTACTS ME, THEN I'LL HAVE TO CONTACT THE OMBUDSMAN, SINCE I FEEL LIKE MY COMPLAINT OR QUERY IS NOT BEING RESOLVED.