KM
Khensane M

1 reviews | Active since Dec 2013

12 Jun 2021, 16:05

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I recently app**** for an account at Foschini and I received an sms that said my card is ready for collection at the store but when I got there the lady told me my account is pre-approved and my card is not ready.. what upset me is that I literally had to drive there only to be turned away. It's such an inconvenience especially now that petrol is also expensive.

0
Replies (1)
TFG
TFG's reply13 Jun 2021, 12:56
Official
 Dear Khensane Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.     Kind Regards TFG Customer Support Team