RS
Raj S
1 reviews | Active since Nov 2021
16 Nov 2021, 14:16
*********** AND UNACCEPTABLE SERVICE
THEY WILL NOT REFUND OR REPLACE A PHONE I'M STUCK WITH A PHONE THAT DOESN'T WORK AND THEY GOT MY CASH. THEY ASSURE ME MY PHONE IS FIXED, BUT IT ISN'T AND REFUSE TO REFUND ME, NOW I'LL USE A R3600 WHICH CAN'T WORK PROPERLY.
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TFG's replyOfficial
16 Nov 2021, 14:51 Good day Raj We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention. We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards TFG Customer Support Team
TFG's reply16 Nov 2021, 14:51
Official
Good day Raj We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention. We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards TFG Customer Support Team