IP
Ihani P
1 reviews | Active since Dec 2020
15 Dec 2020, 10:57
Incompetence par excellence
I am an avid online shopper and this is the worst experience ever. Bought 3 pairs of shoes on 27 November. Only one was delivered. The other was delivered to some lady in Capetown and I have not received it. Then the third one was told was out of stock and they would refund. Almost 3weeks later no refund. They don't answer calls and don't respond to emails . TFG is *****ING FROM US. This is ****************.
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TFG's replyOfficial
17 Dec 2020, 14:06Dear Ihani
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
TFG's reply17 Dec 2020, 14:06
Official
Dear Ihani
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team