1 reviews | Active since Oct 2009
******* credit allocating behaviour
I am beyond disgusted at the credit practice of TFG. they automatically increase credit available in my account without my permission. this is wrong and against the National Credit Act. . what happens if someone start spending over their affordability initially signed for? This is the same company that calls you at every hour of the day if you miss 1 payment. i had this unfortunate experience when I lost my job for 3 months. I was harassed. my answer was the same and no one 'cared' . history of good payment actions were ignored. now that i have found my rhythm again I am imposed with additional credit. take is back. I don't want it and I DIDNOT ask for it. stop breaking the law meant to protect us.
We’re so sorry to hear you had a bad experience! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly. Thanks, The Customer Support team
Best regards,
We’re so sorry to hear you had a bad experience! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly. Thanks, The Customer Support team
Best regards,
Thank you for your response.
Our team has responded to your concerns and will definitely look into the matter.
Thanks, The Customer Support team
Best regards,
Thank you for your response.
Our team has responded to your concerns and will definitely look into the matter.
Thanks, The Customer Support team
Best regards,
