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Motlalepula M
1 reviews | Active since Jun 2019
14 Jun 2019, 10:33
I want a refund
I made an online order with The Fix but my order was cancelled because "the item was out of stock and system could not be updated on time". Now my order was cancelled but they did not refund me.
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TFG's replyOfficial
15 Jun 2019, 12:30Good day Motlalepula
We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team to investigate. They will be in touch with you to assist.
Your reference number is RM183074.
Kind RegardsThe Customer Support Team
We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team to investigate. They will be in touch with you to assist.
Your reference number is RM183074.
Kind RegardsThe Customer Support Team
Best regards,
TFG's reply15 Jun 2019, 12:30
Official
Good day Motlalepula
We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team to investigate. They will be in touch with you to assist.
Your reference number is RM183074.
Kind RegardsThe Customer Support Team
We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team to investigate. They will be in touch with you to assist.
Your reference number is RM183074.
Kind RegardsThe Customer Support Team
Best regards,