BT
Bandile T
1 reviews | Active since Jul 2020
03 Jul 2020, 09:03
I VE BEEN WAITING FOR REFUND SINCE JUNE 2020
Am so disappointed with how TFG is handling my refund, I made order online and paid them via bank transfer after a week they told me they do not have the item I order but even today its still on their website, fine I asked for refund it was on the 3rd June 2020 till to date TFG dont care about their customers, no communication, nothing the only thing you get is the automated response after you send them emails. Am so disappointed
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TFG's replyOfficial
11 Sept 2020, 11:02Dear Bandile Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply11 Sept 2020, 11:02
Official
Dear Bandile Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team